Privacy Policy

The technical support privacy policy is designed to ensure the security and privacy of user data while providing efficient technical support services. Here are some key strategies and measures:

• Strictly abide by laws and regulations:
  Technical support services must strictly abide by relevant laws, regulations and ethics to ensure the legal collection, use and storage of user data.
• Technical Security Measures:
  Data Encryption: Encrypt sensitive data to ensure data security during transmission and storage.
  Access Control: Implement multi-factor authentication and access control to limit access to data and ensure that only authorized personnel can access and use data.
  Regular backup and encryption: Regularly back up and encrypt data to deal with the risk of accidental data loss and leakage.
• User Data Transparency and Control:
  Transparency: Clearly inform users of what data needs to be collected and the purpose of use, and try to simplify and minimize the scope of data collection.
  User Control: Provides permission management functions, allowing users to freely choose which data to share and grant corresponding permissions.
• Employee training and supervision:
  Employee training: All employees must receive training on relevant laws, regulations and data protection policies, and sign a confidentiality agreement.
  Supervisory mechanism: Establish a strict data access and usage audit mechanism to monitor and track employees' data operation behaviors to ensure data security and compliance.
• Third-party partner management:
  Data Protection Agreement: Establish strict data protection agreements with third-party partners to ensure that they comply with privacy standards and sign confidentiality agreements.
• Technological innovation and application:
  Privacy computing technology: Use privacy computing technology, such as multi-party secure computing, federated learning, etc., to realize data sharing and circulation while protecting data privacy.
  Network security technology: Strengthen the research and development and application of network security technology, improve the security protection capabilities of network systems, and prevent the occurrence of data leakage incidents.
• User education and awareness raising:
  Publicity and education: Through publicity, education, training and other methods, we can improve users’ awareness and emphasis on personal privacy protection and cultivate good privacy protection habits.